Privacy Policy

Last Updated: November 7, 2026

Welcome to TheHorrorBrand. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, browse our clothing collections, or make a purchase from us.

Our legally registered business entity is HBWE GLOBAL ("we," "our," or "us").

1. Information We Collect

We may collect and process the following types of information:

Personal Data: Personally identifiable information, such as your name, shipping address, billing address, email address, and telephone number, which you voluntarily provide to us when you register an account, place an order, or contact customer service.
Derivative Data: Information our servers automatically collect when you access our site, such as your IP address, browser type, operating system, access times, and the pages you viewed directly before and after accessing the site.
Financial Data: Financial information related to your payment method (such as your valid credit card number, card brand, and expiration date) collected when you purchase products. Note: We store only very limited financial information, as all payment processing is securely handled by our third-party payment processors.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your apparel orders, including sending shipping confirmations and tracking details.
Create, manage, and secure your customer account.
Improve our website, product offerings, sizing options, and overall customer experience.
Send you administrative information, product updates, and promotional marketing materials regarding new clothing drops or sales (you may opt out of marketing emails at any time).
Respond to customer support inquiries and resolve order issues.
Prevent fraudulent transactions and protect against unauthorized account access.

3. Sharing Your Information

We do not sell, rent, or lease your personal data to third parties. We may share your information with:

Third-Party Service Providers: Trusted companies that perform services for us or on our behalf, including order fulfillment, shipping carriers, payment processing, email delivery, web hosting, and customer service tools.
Legal Requirements: If required to do so by law or in response to valid requests by public authorities (such as a court or government agency).

4. Cookies and Tracking Technologies

We use cookies, web beacons, tracking pixels, and other tracking technologies on our site to help customize your shopping experience and remember your shopping cart items. Most web browsers accept cookies by default. You can remove or reject cookies through your browser settings, but please note that doing so could affect the availability and functionality of our store features.

5. Security of Your Information

We implement appropriate technical and organizational security measures to protect your personal information. However, please be aware that despite our best efforts, no security measures are entirely perfect or impenetrable, and no method of data transmission over the internet can be guaranteed against interception or misuse.

6. Your Rights

Depending on your geographic location, you may have the right to access, correct, or delete the personal data we hold about you, or to restrict or object to certain processing activities. To exercise any of these rights, please contact us using the details provided below.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Email: [email protected]
Phone: +234 703 554 7380

Terms and Conditions

Last Updated: November 7, 2026

These Terms and Conditions ("Terms") govern your use of the website operated by HBWE GLOBAL, doing business as TheHorrorBrand ("we," "our," or "us"), and any purchases made through our online store.

By accessing our website, creating an account, or purchasing our clothing products, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you are prohibited from using or accessing this site.

1. Intellectual Property

The website and its original content, clothing designs, artwork, graphics, logos, and brand assets are and will remain the exclusive property of HBWE GLOBAL and its licensors. Our trademarks and brand identifiers may not be used in connection with any product or service without our prior written consent.

2. User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account.

You are responsible for safeguarding the password that you use to access your account.
You agree not to disclose your password to any third party.
You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

3. Products, Pricing, and Apparel Orders

We make every effort to display the colors, sizing, and details of our apparel as accurately as possible. However, your device's screen display may vary, and we cannot guarantee that colors will perfectly match the physical product.

We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction.
All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.
We reserve the right to refuse or cancel any order you place with us. This may include limiting or canceling quantities purchased per person, per household, or order.

4. 30-Day Return and Refund Policy

We want you to be completely satisfied with your purchase from TheHorrorBrand. We offer a 30-day return window for eligible clothing items.

Eligibility: To be eligible for a return, your item must be unworn, unwashed, in the original condition that you received it, and with all original tags still attached.
Initiating a Return: To start a return or exchange process, you must contact our customer service team via email at [email protected] within 30 days of receiving your package. Please provide your name, order number, and reason for return.
Shipping Costs: Unless the item arrived damaged or defective due to our manufacturing error, customers are responsible for paying their own return shipping costs. Shipping costs are non-refundable.
Processing Refunds: Once your return package is received and inspected by our warehouse team, we will notify you via email regarding the approval or rejection of your refund. Approved refunds will be automatically applied back to your original method of payment within a standard processing window.

5. Acceptable Use

You agree not to use the website for any unlawful purpose or any purpose prohibited under this clause. You are strictly prohibited from:

Using the website to harass, abuse, stalk, or threaten others or otherwise violate any person's legal rights.
Violating our intellectual property rights or the intellectual property rights of any third party.
Uploading or transmitting computer viruses, malware, or any other software designed to damage or disrupt property or user data.
Engaging in any automated data collection, scraping, or extraction without our express written consent.

6. Links to Third-Party Websites

Our website may contain links to third-party web services or payment portals (such as Shopify, PayPal, or Stripe) that are not owned or controlled by HBWE GLOBAL. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by or in connection with your use of third-party platforms.

7. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall HBWE GLOBAL, nor its directors, employees, partners, agents, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages—including without limitation, loss of profits, data, use, goodwill, or other intangible losses—resulting from your access to, use of, or inability to use our website or products.

8. Disclaimer of Warranties

Your use of this site and its products is at your sole risk. The website and all products delivered to you through the service are provided on an "AS IS" and "AS AVAILABLE" basis. The service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of Nigeria, without regard to its conflict of law provisions.

10. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will make reasonable efforts to provide notice prior to any new terms taking effect. By continuing to access or use our website after those revisions become effective, you agree to be bound by the updated terms.

11. Contact Us

If you have any questions about these Terms, please contact us at:

Email: [email protected]
Phone: +234 703 554 7380